Privacy Policy

Cyber Plum Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase devices, or use our managed security services.

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, billing and shipping address.
• Order information: devices purchased, order history, payment confirmation details (we do not store Bitcoin wallet private keys).
• Business information: company name, job title, number of employees, and security needs submitted through our consultation forms.
• Technical information: IP address, browser type, and pages visited, collected automatically for security and analytics purposes.

2. How We Use Your Information

• To process and fulfill device orders, including shipping and order status notifications
• To respond to consultation requests and provide quotes for managed security services
• To send transactional emails (order confirmations, shipment tracking, support responses)
• To improve our website, products, and services
• To detect, prevent, and respond to fraud or security incidents

3. Payment Information

We accept Bitcoin as our payment method. We do not collect or store credit card numbers or banking credentials. Bitcoin transactions are processed on the public blockchain and are not reversible; please review your order carefully before sending payment.

4. Information Sharing

We do not sell your personal information. We may share information with trusted third parties who assist us in operating our business — such as shipping carriers, email delivery providers, and payment processors — strictly to the extent necessary to provide our services. We may also disclose information if required by law.

5. Data Security

As a cybersecurity company, we hold ourselves to a high standard for protecting customer data. We use industry-standard safeguards including encrypted connections (SSL/TLS), access controls, and regular security reviews of our systems.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also unsubscribe from marketing emails using the link provided in those emails.

7. Contact Us

Questions about this Privacy Policy can be directed to info@cyberplumsolutions.com.